Shipping

EU Delivery

We ship to the following countries within the EU, in addition to Denmark:

Austria, Belgium, France, Germany, Luxembourg, Netherlands, Poland, and Sweden.

We ship orders with GLS. In most countries, you can choose between home delivery or delivery to a GLS ParcelShop of your choice. In Sweden and Luxembourg, the only available option is delivery to a GLS ParcelShop.

If you choose home delivery and are not home during the delivery attempt, the GLS driver will, in most countries, try to have a neighbor sign for your parcel. If that is not possible, the driver will take the parcel to the nearest GLS ParcelShop.

Orders are shipped from our location in Denmark.

How much does shipping cost?

We offer free EU shipping on orders above €200. For orders less than that, EU shipping is €8,95.

Shipping to Sweden is free on orders above 2 000 SEK. For orders less than that, shipping is 59 SEK.

How long does delivery take?

Delivery to EU countries typically takes 3-6 business days.

We ship orders all business days. If you place an order before 12:00 PM on a business day, we do our very best to ship it the same day. Orders placed after 12:00 PM will be shipped on the next business day.

If the shipment of your order is delayed, we will contact you.

How do I track my order?

Once your order has been packed and is ready for dispatch, you will receive an email from us with a GLS parcel number, which you can use to track the parcel after it has been dispatched.

If you do not receive this email, please reach out to us by sending an email to kundeservice@packsmart.dk.

Delivery to Denmark

We offer the following delivery options within Denmark:

  • Delivery to a GLS ParcelShop: 19 DKK (free on orders over 499 DKK)
  • Delivery to a private address with GLS: 39 DKK
  • Delivery to a business address with GLS: 39 DKK

We offer free shipping on orders over 499 DKK within Denmark when you choose delivery to a GLS ParcelShop.

Delivery within Denmark typically takes 1-3 business days.

If you place your order before 12:00 PM on a business day, we aim to ship it the same day. Orders placed after 12:00 PM will be shipped on the next business day.